Payments & Billing

  • Return will be in the form of replacement
  • Returns are only accepted if the product is defective or damaged. The item should be returned within 7 days from delivery date in original packaging, product should be in unused condition, we will send u a new replacement unit as soon as we receive return package
  • When you return your product, put the item along with invoice and the note with order number into a secure package, affix our address (as in sender's address in the invoice) and send it to a reliable courier and email us the consignment details
  • There is no cash refund
  • Replacement will be issued once the product is received with the item in it.
  • Write to info@sasaappliances.com for replacement and order cancellations.
  • However a product can be canceled only before the product is shipped with full refund.
  • Cancellations after shipping of product : shipping costs will be deducted and the rest amount will be refunded
  • Cash on delivery payment method cannot be combined with other payment methods or gift vouchers or coupons etc
  • In case if product shipped to you is damaged during shipment click a picture and email to info@sasaappliances.com within 24hrs of receiving the shipment